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Privacy Policy

A legal disclaimer

Effective date: 2026-02-19

App: SECURE CHAMBER - Couple's App

Company: Secure Chamber Limited

Contact: team@secure-chamber.com

Registered address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom

Overview

This Privacy Policy explains how the app handles your data when you use SECURE CHAMBER - Couple's App.

Who We Are

Secure Chamber Limited is the data controller for personal data processed through the app.

Permissions We Use

We request the following permissions only to provide core functionality:

  • Camera access: to capture photos/videos you choose to upload.

  • Photo library/gallery access: to let you select media for upload.

  • Notifications: to deliver push notifications you opt in to receive.

  • Biometric authentication (optional): to enable local login/unlock on your device.

Data We Collect

Depending on how you use the app, we may process:

  • Account data: email address, login identifiers, and account settings.

  • Profile data: profile details and in-app preferences you provide.

  • Content and metadata: media you upload and related technical metadata.

  • Device and technical data: app version, device model, operating system, crash/error logs, and diagnostics.

  • Notification data: push notification tokens and delivery status information.

  • Subscription and billing status: plan status and purchase state from app store providers (we do not store full card details).

  • Support data: information you send when contacting support.

How We Use Data

We use personal data to:

  • Provide and operate core app features you request.

  • Authenticate users and maintain account security.

  • Deliver notifications and service messages.

  • Provide customer support.

  • Monitor app reliability, troubleshoot issues, and improve performance.

  • Meet legal, tax, accounting, and compliance obligations where applicable.

We do not sell your personal data.

Legal Bases (UK GDPR)

We process personal data under one or more of the following legal bases:

  • Contract: to provide the service you request in the app.

  • Consent: for optional features where consent is required (for example, certain notifications or permissions).

  • Legitimate interests: to secure, maintain, and improve the service.

  • Legal obligation: where processing is required by law.

Biometric Data

Biometric authentication is handled by your device. We do not store or access biometric data; we only receive a success/failure response from the device.

Sharing and Processors

We share data only when necessary to run the service, including with:

  • Cloud hosting and infrastructure providers.

  • Push notification providers.

  • Analytics and diagnostics providers.

  • Customer support/communication tools.

  • Payment and app-store platforms for subscription handling.

We require service providers to process data under appropriate contractual and security obligations.

International Transfers

Where personal data is transferred outside the UK, we use appropriate safeguards as required by applicable law (for example, approved contractual safeguards).

Your Choices

You can manage or revoke permissions at any time in your device settings. If you disable a permission, related features may not work.

Your Rights

Subject to applicable law, you may have rights to:

  • Access your personal data.

  • Correct inaccurate personal data.

  • Request deletion of personal data.

  • Restrict or object to certain processing.

  • Request portability of data you provided.

  • Withdraw consent where processing relies on consent.

To exercise rights, contact us at team@secure-chamber.com.

Data Retention

We retain data only as long as needed to provide the service or comply with legal obligations. Retention periods may vary by data type, including account records, technical logs, and legal/compliance records.

Account Deletion

You can request account deletion by contacting team@secure-chamber.com. We will delete or anonymise data that is no longer required for legal, regulatory, fraud-prevention, or security purposes.

Children and Age Limits

The app is intended for adults and is not directed to children. If you believe a child has provided personal data, contact us so we can review and delete data where appropriate.

Security

We use technical and organisational measures designed to protect personal data, including access controls, secure transmission, and monitoring for reliability and abuse prevention.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide notice where required.

Complaints

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority. For UK users, this is typically the Information Commissioner's Office (ICO).

Contact Us

If you have questions, contact us at:

  • Email: team@secure-chamber.com

  • Postal address: Secure Chamber Limited, 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom

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